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Excellence in crafted slippers

Excellence in crafted slippersExcellence in crafted slippersExcellence in crafted slippers

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What forms of payment do you accept?

We currently accept Visa, MasterCard, Discover, and American Express. 

Our online store accepts US credit cards and valid US addresses. All prices shown in US Dollars. 

Do you charge sales tax on items/orders?

Sales tax will be charged on all orders. 

What are my shipping options?

Shipping Options:

US Shipping Options - Free standard shipping on all orders
 

Standard Shipping (6 - 9 business days) - FREE
Ground Shipping (5 - 7 business days) - $8.00
USPS Priority Mail (5 - 7 business days) - $8.00
2-Business Day Shipping (4 business days including processing) - $15.00
 

NOTE: Transit time varies by region on standard, ground and USPS priority mail shipping methods

** Standard shipping to Alaska, Hawaii, Puerto Rico, Guam and the U.S. territories take approximately 8 - 14 business days.
 

** Ground shipping is not available for Alaska, Hawaii, Puerto Rico, Guam, PO Boxes and APO/FPO addresses.
 

** USPS Priority Mail is only available to Puerto Rico, Guam and PO BOX and APO/FPO Deliveries.
 

** Our online store only accepts US credit cards and valid US addresses.
 

** Unfortunately at this time we do not ship to Canada.
 

** Please allow up to 48 hours for your order to be processed.
 

** Orders placed on a weekend or holiday will be processed on the following business day.

What is Return Policy?

Your online purchase can be returned within 30 days of purchase, as long as it meets the following guidelines:

  • The product is returned with the original hang tags
  • There are no visible signs of wear and tear; product must be unworn
  • Return Authorization number (RMA#) is included on the box

will fully refund the cost of the products noted on your packing list returned within these guidelines.
Please note your original shipping costs (if any) will not be refunded.

Please allow 4-5 days for your return to arrive at our fulfillment center.  Upon receipt and inspection of your return, will issue a refund in the amount you paid for the item(s) returned, to the original form of payment.  Please allow 2-4 weeks of processing time from the time you ship your return, refund processing time may vary depending on your financial institution.

How can I contact you?